{"id":6845,"date":"2025-03-14T06:59:17","date_gmt":"2025-03-14T04:59:17","guid":{"rendered":"https:\/\/oliomare.ro\/?page_id=6845"},"modified":"2025-06-02T19:02:49","modified_gmt":"2025-06-02T17:02:49","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/oliomare.ro\/en\/politica-de-retur\/","title":{"rendered":"Politic\u0103 de retur"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6845\" class=\"elementor elementor-6845\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41c17e71 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"41c17e71\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1eca4d08 elementor-widget elementor-widget-text-editor\" data-id=\"1eca4d08\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\"><p class=\"wp-block-paragraph\"><strong>POLITIC\u0102 DE RETUR<\/strong><\/p><p class=\"wp-block-paragraph\">Ne asigur\u0103m c\u0103 produsele expediate sunt \u00een stare perfect\u0103, conform comenzii transmise.<\/p><p class=\"wp-block-paragraph\">www.oliomare.ro, folosit cu drept de OLIOMARE SRL, nu este produc\u0103torul m\u0103rfurilor oferite pe acest website, \u00een afara situa\u021biilor \u00een care este men\u021bionat acest lucru. \u00cenainte de preg\u0103tirea \u0219i consumul produselor, v\u0103 recomand\u0103m s\u0103 citi\u021bi instruc\u021biunile de pe ambalajul original. Acestea pot con\u021bine informa\u021bii mai detaliate dec\u00e2t cele care se reg\u0103sesc pe site.<\/p><p class=\"wp-block-paragraph\">Conform legisla\u021biei \u00een vigoare (Ordonan\u021ba 34\/2014, completat\u0103 de Legea 51\/2003, cu privire la regimul juridic al contractelor la distan\u021b\u0103 \u2013 art. 12, pct. a) \u0219i Directiva 97\/7\/CE a Parlamentului European \u0219i a Consiliului din 20.05.1997 privind protec\u021bia consumatorilor \u00een ceea ce prive\u0219te contractele la distan\u021b\u0103 \u2013 art. 3, pct. (2), primul paragraf), contractele de furnizare de produse alimentare, b\u0103uturi sau alte bunuri de consum curent furnizate la domiciliul consumatorului, la re\u0219edin\u021ba acestuia sau la locul s\u0103u de munc\u0103 prin distribuitori stabili nu pot fi denun\u021bate unilateral. Odat\u0103 primite, produsele nu mai pot fi returnate.<\/p><p class=\"wp-block-paragraph\">V\u0103 rug\u0103m ca, la primirea coletului, s\u0103 v\u0103 asigura\u021bi c\u0103 toate produsele sunt \u00een stare corespunz\u0103toare. \u00cen cazul pu\u021bin probabil al unei neconformit\u0103\u021bi \u00eentre coletul primit \u0219i comanda transmis\u0103 pe site, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi la hello@oliomare.ro.<\/p><p class=\"wp-block-paragraph\">Produsele nealimentare pot fi returnate \u00een termen de 14 zile de la primirea comenzii, \u00een ambalajul original, nedeteriorat.<\/p><p class=\"wp-block-paragraph\">Pentru returnarea total\u0103 sau par\u021bial\u0103 a unei comenzi care nu con\u021bine produse alimentare, v\u0103 rug\u0103m s\u0103 completa\u021bi formularul de mai jos. Retragerea din contract se va efectua prin returnarea produselor nealimentare prin curier rapid. Costurile de transport pentru expedierea produselor nu se returneaz\u0103.<\/p>\n<h6><strong>Formular retur<\/strong><\/h6>\n<p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f7805-o1\" lang=\"ro-RO\" dir=\"ltr\" data-wpcf7-id=\"7805\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6845#wpcf7-f7805-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formular de contact\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/6845#wpcf7-f7805-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"7805\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"ro_RO\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f7805-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-836\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nume *\" value=\"\" type=\"text\" name=\"text-836\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email-936\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"email\" name=\"email-936\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-346\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Telefon *\" value=\"\" type=\"tel\" name=\"tel-346\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-804\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Num\u0103r comand\u0103 *\" value=\"\" type=\"text\" name=\"text-804\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-51\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Motivul return\u0103rii\" value=\"\" type=\"text\" name=\"text-51\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-883\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Denumirea produselor returnate *\" name=\"textarea-883\"><\/textarea><\/span>\n<\/p>\n<div style=\"font-size:14px;\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-553\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-553\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span class=\"woocommerce-terms-and-conditions-checkbox-text\">Am citit \u0219i sunt de acord cu <a href=\"https:\/\/oliomare.ro\/en\/politica-de-confidentialitate-2\/\" class=\"woocommerce-privacy-policy-link\" target=\"_blank\">politic\u0103 de confiden\u021bialitate<\/a> \u0219i <a href=\"https:\/\/oliomare.ro\/en\/termeni-si-conditii\/\" class=\"woocommerce-terms-and-conditions-link\" target=\"_blank\">termeni \u0219i condi\u021bii<\/a><\/span><\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div style=\"font-size:14px;\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-473\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-473\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span class=\"woocommerce-terms-and-conditions-checkbox-text\">Am citit \u0219i sunt de acord cu <a href=\"https:\/\/oliomare.ro\/en\/politica-de-retur\/\" class=\"woocommerce-privacy-policy-link\" target=\"_blank\">politica de retur<\/a><\/span><\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Trimite\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/p><p class=\"wp-block-paragraph\">Restituirea sumelor se va face prin plat\u0103 online \u00een contul men\u021bionat \u00een \u00een\u0219tiin\u021barea de retur, de \u00eendat\u0103 sau, cel t\u00e2rziu, \u00een termen de 14 zile de la data primirii cererii de returnare de c\u0103tre magazin.<\/p><p class=\"wp-block-paragraph\">Ne dorim ca fiecare client s\u0103 fie pe deplin mul\u021bumit de experien\u021ba de cump\u0103rare \u0219i depunem toate eforturile pentru a solu\u021biona orice problem\u0103 legat\u0103 de comand\u0103 \u00een cel mai scurt timp posibil. Dac\u0103 \u00eent\u00e2mpina\u021bi orice dificultate, v\u0103 \u00eencuraj\u0103m s\u0103 ne contacta\u021bi, iar echipa noastr\u0103 va face tot posibilul pentru a oferi o rezolvare rapid\u0103 \u0219i satisf\u0103c\u0103toare.<\/p><p class=\"wp-block-paragraph\">Pentru a returna un produs nealimentar:<\/p><p class=\"wp-block-paragraph\">Contacta\u021bi-ne la +40741252321 sau Olioemare@gmail.com pentru generarea AWB-ului de retur.<\/p><ol class=\"wp-block-list\"><li>Completa\u021bi formularul de retur online.<\/li><li>Introduce\u021bi factura fiscal\u0103 \u0219i produsele \u00een ambalajul original.<\/li><li>Expedia\u021bi coletul la adresa: OLIOMARE SRL \u2013 Ploie\u0219ti, Str. F\u0103get, nr. 3, Sc. A, bl. 121, Et. Parter, 100271.<\/li><li>Returul banilor se face prin virament bancar \u00een termen de 14 zile de la primirea produselor returnate conforme.<\/li><\/ol><p class=\"wp-block-paragraph\"><strong>LITIGII<\/strong><\/p><p class=\"wp-block-paragraph\">Pentru orice conflict ap\u0103rut \u00eentre OLIOMARE SRL \u0219i clien\u021bii s\u0103i, se va c\u0103uta o rezolvare pe cale amiabil\u0103. Dac\u0103 acest lucru nu este posibil, litigiul va fi solu\u021bionat de c\u0103tre instan\u021ba judec\u0103toreasc\u0103 competent\u0103 conform legii.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POLITIC\u0102 DE RETUR Ne asigur\u0103m c\u0103 produsele expediate sunt \u00een stare perfect\u0103, conform comenzii transmise. www.oliomare.ro, folosit cu drept de OLIOMARE SRL, nu este produc\u0103torul m\u0103rfurilor oferite pe acest website, \u00een afara situa\u021biilor \u00een care este men\u021bionat acest lucru. \u00cenainte de preg\u0103tirea \u0219i consumul produselor, v\u0103 recomand\u0103m s\u0103 citi\u021bi instruc\u021biunile de pe ambalajul original. Acestea [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6845","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oliomare.ro\/en\/wp-json\/wp\/v2\/pages\/6845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oliomare.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oliomare.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oliomare.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oliomare.ro\/en\/wp-json\/wp\/v2\/comments?post=6845"}],"version-history":[{"count":12,"href":"https:\/\/oliomare.ro\/en\/wp-json\/wp\/v2\/pages\/6845\/revisions"}],"predecessor-version":[{"id":7841,"href":"https:\/\/oliomare.ro\/en\/wp-json\/wp\/v2\/pages\/6845\/revisions\/7841"}],"wp:attachment":[{"href":"https:\/\/oliomare.ro\/en\/wp-json\/wp\/v2\/media?parent=6845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}